Labs Expand Services to Gain Market Share

This article was published in Water & Wastewater World’s April, 2006 Lab, Sampling & Analytical Equipment Roundup.  The following are excerpts from the article:

The laboratory analytical services market has changed little over the last twenty years. With stagnant prices and rising costs, constant improvement is required simply to stay competitive. Laboratories are looking for ways to provide their clients with expanded services in order to gain market share and create new revenue streams. By understanding the changing needs of their clients and offering affordable solutions, laboratories are learning that they can do more than “measure, record, and report.”

Conclusion
Water and waste water utilities around the globe are looking for tools to manage information and reduce risks at the lowest possible cost. Analytical laboratories can expand the traditional business model and offer outsourced services that benefit both the provider and consumer.